Responsible Gaming Policy

At Lunar Luxe Lounge, we are committed to creating a fun, safe, and enjoyable gaming environment for all our users. Responsible gaming is a cornerstone of our philosophy, and this policy is designed to provide guidelines for our users and staff alike to ensure that our services remain a source of entertainment, and not a problem.

1. Age Restrictions

All users must be 21 years of age or older (or the legal age in the jurisdiction in which they reside) to register an account and participate in any gaming activities.

2. Setting Limits

We have the ability to stop you from using your account. If you would like this, please let us know through our player services, contact form or by emailing

3. Self-Exclusion

If you feel that you are losing control of your gaming behavior, you have the option to self-exclude from our platform for a certain period. During this time, you will not be able to log into your account, make deposits, or play games.

4. Age Restrictions

We advise all players to be aware of the following signs that may indicate problematic gaming:

  1. Spending more money and time than you can afford on gaming
  2. Gaming interfering with your daily responsibilities or social life
  3. Spending more money and time than you can afford on gaming
  4. Chasing losses or attempting to win back money through gaming

5. Help and Support

If you or someone you know is struggling with problem gaming, we recommend contacting the following organizations for advice and support:

  1. National Council on Problem Gaming

6. Compliance and Accountability

We adhere to all laws and regulations relating to responsible gaming as dictated by the jurisdictions in which we operate. We reserve the right to carry out checks and request documentation to verify the age and identity of our users.

7. Amendments

We reserve the right to amend or modify this Responsible Gaming Policy at any time, with changes coming into effect immediately upon their posting on our website.

8. Contact Us

If you have any concerns or questions about responsible gaming, please don’t hesitate to contact us at

By using our services, you agree to adhere to this Responsible Gaming Policy and acknowledge that gaming should only be for fun and entertainment.

Last Updated: September 6, 2023

Lunar Luxe Lounge