Terms & Conditions

These Terms and Conditions form a standing/binding legal agreement between you and us and apply to your use of any of our Contests, Skill Games or Lunar Luxe Lounge Platform in any way, through any electronic device (web, mobile, tablet or any other device).

PLEASE NOTE THAT THESE TERMS AND CONDITIONS INCLUDE A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP OR REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME. SEE CLAUSE 22 FOR MORE INFORMATION.

You must read these Terms and Conditions carefully in their entirety before checking the box for acceptance. By checking the box for acceptance during the registration process, by logging into your member account, holding a membership, or by accessing the Games or creating a Member Account, you confirm that you have read and agree to be bound by these Terms and Conditions, which include and are inseparably linked to our Privacy Policy, Responsible Social Gaming Policy, and other game-specific or promotion-specific terms relevant to your Participation. If you do not agree with any provision of these Terms and Conditions or any other linked policy, rules, or terms, you may not log in.

THE GAMES AND PLATFORM DO NOT OFFER REAL MONEY GAMBLING, AND NO ACTUAL MONEY IS REQUIRED TO WIN ENTRIES TO SWEEPSTAKES. ONLY PLAYERS IN THE UNITED STATES OF AMERICA (EXCLUDING OUTLYING TERRITORIES AND THE STATE OF RHODE ISLAND, WASHINGTON, COLORADO, NEW YORK, MARYLAND, ILLINOIS, VIRGINIA, MICHIGAN, AND FLORIDA) ARE ELIGIBLE TO PLAY.

YOU CAN REQUEST REDEMPTION OF ANY RIVERSWEEPS SWEEPSTAKES WINNINGS BY GOING TO RRedeems.com OR CLICKING ON THE “REDEEM WINNINGS” BUTTON IN THE MEMBER PORTAL ON THE LUNAR LUXE LOUNGE PLATFORM. WHERE PLAYERS REDEEM WINNINGS FOR BITCOIN, AND IF THIS IS NOT TECHNICALLY POSSIBLE, THEN THROUGH AN ALTERNATE MEDIUM.

1. DEFINITIONS

Catch the Zerd Game means the skill contest played with Tokens. Catch the Zerd is a skill game that rewards Entries for RiverSweeps Sweepstakes.

Collective Action means any claim as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding, whether by arbitration or in court.

Content means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and other material used, displayed, or available as part of the Contests, Games, and Platform.

Contest means any contest available on the Lunar Luxe Lounge Platform. We reserve the right to add and remove contests from the Platform at our sole discretion.

Entries means the Sweepstakes entries which act as a currency that is solely used to play games on RiverSweeps' app, website, or platform. These entries have no monetary value. You may convert RiverSweeps Winnings into more entries when you play Sweepstakes Games. YOU CANNOT PURCHASE ENTRIES. On the RiverSweeps Platform, this will also appear as "Entries."

Evarc LLC means a limited liability company incorporated in Wyoming, United States, having its registered address at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801. Evarc LLC is the owner and operator of the Lunar Luxe Lounge Platform.

Fraudulent Conduct means any of the conduct described in clause 11.1.

Game means any games available on the Lunar Luxe Lounge Platform. We reserve the right to add and remove contests from the platform at our sole discretion. It could also mean any games on the RiverSweeps Sweepstakes platform, however, they are not associated directly with Lunar Luxe Lounge or Evarc LLC.

Inactive Account means a Member Account which has not recorded any log in or log out for a period exceeding 6 consecutive months.

Lunar Luxe Lounge means the DBA for Evarc LLC, a limited liability company incorporated in Wyoming, United States, having its registered address at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801. Evarc LLC is the owner and operator of the Lunar Luxe Lounge Platform and "Catch the Zerd" skill game.

Lunar Luxe Lounge Platform means the services provided through any URL or mobile application belonging to, or licensed to Lunar Luxe Lounge or Evarc LLC, and branded as part of the "Lunar Luxe Lounge" Family, including the website located at https://lunarluxelounge.com and all subdomains, subpages, and successor sites thereof, as well as all Contests, features, tools, and services available thereon.

Lunar Luxe Lounge Website means the live website located at https://lunarluxelounge.com.

Member Account means an account held by a Registered User of the Lunar Luxe Lounge Platform.

Merchandise means any goods other than "Tokens" that are available for purchase on the Lunar Luxe Lounge Website.

Participate means using the Lunar Luxe Lounge Platform in any manner whatsoever.

Payment Administration Agent means the service provided through any related body corporate, affiliate, or third party we appoint to act as our agent, including but not limited to Lunar Luxe Lounge and Evarc LLC.

Payment Medium means any card, online wallet, financial/bank account, or other payment medium used to make purchases on Lunar Luxe Lounge Platform.

Player or You means any person who Participates that has a member account.

Player Support Team performs the Player Support Function for Member Accounts. Lunar Luxe Lounge reserves the right to allow a 3rd party to do the player support functions and services, including reviewing account information.

Prizes means prizes won playing Lunar Luxe Lounge skill games or contests such as Catch the Zerd.

RiverSweeps Platform means the services provided through any URL or mobile application belonging to, or licensed to, Riverslot, RiverSweeps, River Sweepstakes, and branded as part of the "RiverSweeps" family of games, including the website located at https://www.river777.net, and all subdomains, subpages, and successor sites thereof, as well as all Games, features, tools, and services available thereon.

Registered Customer means a Player who has successfully verified and registered a Member Account including KYC identity verification, whether that account is considered active or not.

RRedeems means RRedeems.com.

RRedeems means RRedeems.com.

RRedeems Platform means RRedeems.com.

RRedeems.com means the platform where you can redeem Winnings from RiverSweeps Platform. RRedeems.com is not affiliated with RiverSweeps and is an independent third party that Distributes RiverSweeps Winnings to verified players.

Sweeps Rules means the Sweeps Rules available on the RiverSweeps Platform.

Sweepstakes Game means any game played with Entries on the RiverSweeps Platform.

Terms and Conditions means these terms and conditions, as amended from time to time.

Third Party Website means a third-party website not controlled by us.

Tokens means the virtual social gaming currency which enables you to play any of the skill games on the Lunar Luxe Lounge Platform.

Winnings means the currency that is won on the RiverSweeps platform. This currency is only obtained when a player wins Sweepstakes Games such as using Entries on Riversweeps' platform. On the RiverSweeps app and browser account screen, this will be located on the top right and has the unit of usd. Winnings can be redeemed into U.S. Dollars by clicking on the "Redeem Winnings" button.

2. LICENSING RIVERSWEEPS AND GAMES

2.1. The online social Sweepstakes Platform known as "RiverSweeps" is owned and operated by Riverslots and their affiliates. Lunar Luxe Lounge does not operate the Sweepstakes or the Games on the RiverSweeps Platform.

2.2. The full license for the Catch the Zerd game is owned by Lunar Luxe Lounge.

2.2. The full license for the Cosmic Run and Planet Crush games are owned by Lunar Luxe Lounge. Members are granted the right to stream or capture screenshots of these games for their use, provided that such usage is not for any malicious purposes.

3. YOUR PARTICIPATION

Restrictions

3.1. You declare and warrant that:

  1. You are over 21 years of age or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence and are, under the laws applicable to you, legally allowed to participate in the Games offered on the Lunar Luxe Lounge Platform, and legally allowed to participate in the Games offered on the RiverSweeps Platform.
  2. YOU DO NOT RESIDE IN, OR ACCESS THE LUNAR LUXE LOUNGE PLATFORM OR RIVERSWEEPS PLATFORM FROM, THE STATE OF RHODE ISLAND, WASHINGTON, NEW YORK, MARYLAND, ILLINOIS, COLORADO, VIRGINIA, MICHIGAN, AND FLORIDA IN THE UNITED STATES OF AMERICA
  3. You participate in the Games or Contests strictly in your personal capacity for recreational and entertainment purposes only.
  4. You participate in the Games or Contests on your own behalf and not on the behalf of any other person.
  5. All information that you provide to us during the term of validity of these Terms and Conditions is true, complete and correct, and you will immediately notify us of any change to such information.
  6. Money that you use to purchase Tokens is not tainted with any illegality and, in particular, does not originate from any illegal activity or source, or from ill-gotten means.
  7. You will not purchase Tokens from a business or corporate account, but only an account held in your name.
  8. You will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties' participation in any of the Games or Contests and you will not use any software-assisted methods or techniques (including but not limited to bots designed to play automatically) or hardware devices for your participation in any of the Games or Contests. We reserve the right to invalidate any participation in the event of such behavior or suspicion of such behavior.
  9. In relation to the purchase of Tokens, you must only use a valid Payment Medium which lawfully belongs to you.
  10. You will not sell or trade for value, or seek to sell or trade for value, or accept as a sale or trade for value, any Merchandise provided to you by Lunar Luxe Lounge.

3.2. TOKENS PURCHASES MADE FROM WITHIN THE STATES OF WASHINGTON, COLORADO, NEW YORK, ILLINOIS, MARYLAND, VIRGINIA, MICHIGAN, FLORIDA, AND RHODE ISLAND IN THE UNITED STATES OF AMERICA WILL BE VOIDED AND REFUNDED, MINUS AN ADMINISTRATIVE FEE OF 15% OF THE TOTAL PURCHASES MADE BY THE PLAYER, IN ADDITION TO ANY CHARGES THAT MAY BE LEVIED BY THE BANK OR FINANCIAL INSTITUTION MANAGING THE AFOREMENTIONED REVERSAL.

3.3. It is a Player's responsibility to ensure that their Participation is lawful in their jurisdiction. Any person who is knowingly in breach of clause 3, including any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by Participating through a third party or on behalf of a third party located in a jurisdiction where it is unlawful to Participate, is in breach of these Terms and Conditions. You may be committing fraud and may be subject to criminal prosecution.

Eligible Players

3.4. Employees of Lunar Luxe Lounge, any of their respective affiliates, subsidiaries, holding companies, advertising agencies, or any other company or individual involved with the design, production, execution, or distribution of the Games or Contests and their immediate family (spouse, parents, siblings and children, whether the relationship is by birth, marriage or adoption) and household members (people who share the same residence at least 3 months of the year) are not eligible to Participate.

Acceptance

3.5. By accepting these Terms and Conditions you agree that your Participation is at your sole option, discretion, and risk. You will have no claims whatsoever against Lunar Luxe Lounge, Evarc LLC, or any of its partners, or respective directors, officers, or employees in relation to any losses you incur.

4. LICENSE

4.1. Subject to your agreement and continuing compliance with these Terms and Conditions, Evarc LLC grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Lunar Luxe Lounge Platform and the RiverSweeps Platform, including Tokens and Entries, through a supported Web browser or mobile device, solely for your personal, private entertainment and no other reason.

4.2. These Terms and Conditions do not grant you any right, title or interest in the RiverSweeps Platform or Lunar Luxe Lounge Platform or any of their Content.

4.3. You acknowledge and agree that your license to use the Platform is limited by these Terms and Conditions and if you do not agree to, or act in contravention of, these Terms and Conditions, your license to use the Lunar Luxe Lounge Platform and RiverSweeps Platform (including the Games or Contests and their Content) may be immediately terminated.

4.4. Where the RiverSweeps Platform or any Game is deemed to be illegal under the laws of the jurisdiction in which you reside or are situated, you will not be granted any license to, and must refrain from accessing, the RiverSweeps Platform or relevant Game.

4.5. Where the Lunar Luxe Lounge Platform or any Contest is deemed to be illegal under the laws of the jurisdiction in which you reside or are situated, you will not be granted any license to, and must refrain from accessing, the Lunar Luxe Lounge Platform or relevant Game or Contest.

5. YOUR MEMBER ACCOUNTS

Single Account on each Platform

5.1. You are allowed to have only one Member Account, including any Inactive Account, on the Lunar Luxe Lounge Platform. If you attempt to open more than one Member Account, all accounts you have opened or try to open may be cancelled or suspended and the consequences described in clause 19.3 may be enforced.

5.2. You must notify us immediately if you notice that you have more than one registered Member Account, whether active or not, on any one Platform. DO NOT CREATE A NEW MEMBER ACCOUNT IF YOU WISH TO CHANGE YOUR EMAIL, ADDRESS OR SURNAME.

5.3. Section 5 of these Terms and Conditions fully apply to the Lunar Luxe Lounge Platform and in certain circumstances mentioned, the RiverSweeps Platform.

Accuracy

5.4. You are required to keep your registration details up to date at all times. If you change your address, email, phone number or any other contact details or personal information contact Player Support via this email playersupport@lunarluxelounge.com or contact us on our live chat located on the Lunar Luxe Lounge Website to update your details. The name that you provide to us at registration must be identical to that listed on your government issued identification.

Security and Responsibility of Your Member Account

5.5. As part of the registration process, you will have to choose a password to login into the Lunar Luxe Lounge Platform. We also highly recommend a password to be added to your Account on the RiverSweeps Platform.

5.6. It is your sole and exclusive responsibility to ensure that your Member Account login details and any Payment Mediums are kept secure and are only accessible by you. You accept full responsibility for any unauthorized use of your Member Account and any activity linked to your Member Account, including by a minor (which in all events is prohibited).

5.7. You must not share your Member Account or password with another person, let anyone else access or use your Member Account or do any other thing that may jeopardize the security of your Member Account.

5.8. If you become aware of, or reasonably suspect that security in your Member Account has been compromised, including loss, theft or unauthorized disclosure of your password and Member Account details, you must notify us immediately.

5.9. You are solely responsible for maintaining the confidentiality of your password and you will be held responsible for all uses of your Member Account, including any purchases/redemptions made under the Member Account, whether those purchases were authorized by you or not.

5.10. You are solely responsible for anything that happens through your Member Account, whether or not you undertook those actions. You acknowledge that your Member Account may be terminated if someone else uses it and engages in any activity that breaches these Terms and Conditions or is otherwise illegal.

5.11. We are not responsible for any abuse or misuse of your Member Account by third parties due to your disclosure of your login details to any third party, whether such disclosure is intentional or accidental, active or passive.

Account Transfers

5.12. You are not allowed to transfer Tokens between Member Accounts, or from your Member Account to other players, or to receive Tokens from other Member Accounts into your Member Account, or to transfer, sell and/or acquire Member Accounts.

Inactive Member Accounts

5.13. We reserve the right to deactivate your Member Account if it is deemed to be an Inactive Account.

5.14. If no transaction has been recorded on your Member Account for 12 consecutive months, Token balances will be set to zero and RiverSweeps Winnings will be forfeited.

Closing of Member Accounts

5.15. If you wish to close your Member Account on either platform you may do so at any time by selecting the “Contact Us” link on the Lunar Luxe Lounge Platform and submitting a request to close your Member Account. Closing your Member Account will forfeit anything and all including, but not limited to continued access to and right to use, enjoy or benefit from any Tokens, Player Statuses and all things associated with your Member Account.

5.16. If the reason behind the closure of your Member Account is related to concerns about possible responsible gaming issues you must indicate this in your request to close your Member Account. Our time-out and exclusion procedures are summarized at clause 10.4 of these Terms and Conditions.

5.17. You will be able to open your Member Account again by sending a request to the Player Support team. All requests for the re-opening of an account will be evaluated by our Player Support and Compliance teams, who abide by strict customer protection guidelines.

5.18. Member Account data including personal information may be kept for marketing purposes or to share to 3 rd Parties associated with Lunar Luxe Lounge regarding marketing, account management or financial purposes.

Discretion to Refuse or Close Accounts

5.19. We reserve the right to refuse or close a Member Account in our sole discretion.

6. GAMES AND CONTESTS

Rules

6.1. Games offered on the RiverSweeps Platform may have their own rules which are available on the RiverSweeps Platform. It is your responsibility to read the rules of a Game before playing. You must familiarize yourself with the applicable terms of play and read the relevant rules before playing any Game.

6.2. Games & Contests offered on the Lunar Luxe Lounge Platform may have their own rules which are available on the Lunar Luxe Lounge Platform. It is your responsibility to read the rules of a game or contest before playing. You must familiarize yourself with the applicable terms of play and read the relevant rules before playing any game or contest.

6.3. All foreign exchange transaction fees, charges or related costs that may be incurred as a result of, or in relation to, your purchase of Tokens are to be borne solely by you, including but not limited to any losses or additional costs arising from foreign exchange fluctuations.

Token Purchases

6.4. The Payment Medium you use to purchase Tokens must be legally and beneficially owned by you and in your name. If it comes to our attention that the name you registered on your Member Account and the name linked to your Payment Medium differ, your Member Account will be immediately suspended. Should your Member Account be suspended, we recommend that you contact Player Support for details regarding our verification process.

6.5. We reserve the right to request documents and information to verify the legal and beneficial ownership of the Payment Medium you use to make Token purchases.

6.6. You agree that we and/or our Payment Administration Agents and payments facilitators may store your payment information (e.g. card number or token) to process your future purchases. By accepting these Terms and Conditions, you authorize Evarc LLC and/or our Payment Administration Agents and payments facilitators to store your payment credentials in compliance with applicable payment processing regulations.

6.7. Lunar Luxe Lounge begins processing a payment for the purchase of Tokens when you click on the “Place order” button.

6.8. All transactions between you and Lunar Luxe Lounge occur within the United States.

Tokens Balance

6.9. You may participate in any Contest or Game only if you have sufficient Tokens in your Member Account for such Participation.

6.10. From time to time, we may assign minimum or maximum Token purchases as specified and offered on the Lunar Luxe Lounge Platform.

6.11. Once a Tokens purchase has been made, the funds will be drawn from your Payment Medium as soon as practicable.

6.12. The purchase of Tokens is the purchase of a license that allows you to Participate in any skill game on the Lunar Luxe Lounge Platform and is not the deposit of funds which can be withdrawn. Funds used to purchase Tokens will not, and cannot, be refunded to you if any of the purchased Tokens have been played. Tokens do not have any real money value. Please refer to our refund policy located at https://lunarluxelounge.com/refund-policy/.

6.13. Tokens or Entries that have been submitted for play and accepted cannot be changed, withdrawn or cancelled and the Tokens or Entries (whichever applicable) will be drawn from your Tokens or Entries balance instantly.

6.14. If you are found to have one or more of your purchases returned and/or reversed or charged back, your accounts on each platform will be suspended. RiverSweeps agrees to forfeit winnings if the Sweepstakes Entries were not awarded according to the terms and conditions of the Lunar Luxe Lounge Platform. If this occurs, the amount of such purchases will constitute a debt owed by you to us and you must immediately remit payment for such purchases through an alternative payment method. Until payment is received by us or our Payment Administration Agent, any purchases and winnings will be deemed void and requests to redeem Sweepstakes Winnings for Prizes will not be allowed. A fee valued at ONE HUNDRED U.S. DOLLARS ($100) will be imposed on each transaction that is returned, reversed, charged back or found to be invalid to the member who’s account was used.

6.15. In accordance with the Sweeps Rules:

  1. All Entries allocated to you is required to be played by you and cannot be redeemed as Winnings.
  2. All Sweepstakes Winnings will result from playing the Sweepstakes Games by using the Entries.

Void Games

6.16. We reserve the right to declare Participation in a Game or Contest void, partially or in full, if, in our sole discretion, we deem it obvious that there was an error, mistake, misprint or technical error on the pay-table, win-table, minimum or maximum stakes, odds or software.

Catch the Zerd Game

6.17. Please read all instructions before you begin playing Catch the Zerd Contest. To start the Contest, you enter your wager and click/tap “Place Wager.” Once you click/tap “place wager,” your Token balance will be deducted and the game will begin. Win or lose the game, the tokens that you wagered will be deducted from your Token Balance and no longer be available for you to use. Winning the game will give you a prize of Entries for RiverSweeps.

6.18. Failures during Software Operation

  1. Our Company (Evarc LLC) shall not be liable for any loss including loss of prizes that results from uncontrolled system failures and errors.
  2. The players will forfeit any tokens/prizes that result from any such Error.
  3. In case of unexpected system failure or errors, we will take immediate steps to remedy the problem.
  4. Our company does not accept either any liability for IT failures caused by your equipment used to run our system or faults related to your internet service provider or problems with your computer.
  5. In the event of any kind of Software interruption due to any type of problem, our company reserves the right to request screenshots and detailed information.
  6. The company shall not be liable for the incorrect operation of the game or contests.
  7. The company reserves the right to change/alter or forfeit Tokens, prizes and/or winnings resulting from invalid issuance of Tokens.

Sweepstakes Rules issued by RiverSweeps

6.19. Compliance with Laws

  1. Internet gaming may not be legal in some jurisdictions. You understand and accept that the company is unable to provide you with any legal advice or assurances in respect of your use of the Software and the Company makes no representations whatsoever as to the legality of the Software in your jurisdiction. Please verify the relevant laws in your jurisdiction before using the Software.

6.20. Failures during Software Operation

  1. The Lunar Luxe Lounge Platform and Lunar Luxe Lounge are NOT responsible for failures due to any operations on the RiverSweeps Platform. Lunar Luxe Lounge and RiverSweeps are different platforms and have different operators. If you have any issues with RiverSweeps, please contact https://river777.com/user-support.php.

6.21. Your Representations and Undertaking

You are fully aware that there is a risk of losing money when using our software and you are fully responsible for any such loss. You agree that your use of the Software is at your sole option, discretion and risk. In relation to your gaming losses, you shall have no claims whatsoever against the Company or their respective directors, officers or employees.

6.22. Responsibility to report glitches

It is a member’s responsibility to let Lunar Luxe Lounge Player Support know if anything on the Lunar Luxe Lounge platform glitches or causes any unfair advantage. If a member’s token balance results in a higher token balance due to over-issuance of tokens, we reserve the right to correct and deem all RiverSweeps entries resulting from the glitch invalid. RiverSweeps Platform will not reward winnings from Entries that are deemed invalid by Lunar Luxe Lounge. Lunar Luxe Lounge also reserves the right to put a member’s Token balance in the negative.

6.23. Fees imposed for misuse or exploitation

A twenty-five percent (25%) fee will be imposed on the total value lost by Lunar Luxe Lounge due to the misuse or exploitation of the contest or game.

6.24. Negative Token Balance

If a Member’s token balance is in the negative, that means that member owes money for misuse or invalid ways of obtaining tokens. This can be due to many scenarios such as refunds, glitches, member account corrections, and more.

7. PROMOTIONS

7.1. All promotions, including Sweepstakes Games, Contests, special offers and bonuses are subject to these Terms and Conditions, the Sweeps Rules and to additional terms that may be published at the time of the promotion.

7.2. In the event and to the extent of any conflict between these Terms and Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions will prevail.

7.3. Lunar Luxe Lounge reserves the right to withdraw or modify such promotions without prior notice to members.

7.4. If, in the reasonable opinion of Lunar Luxe Lounge, we form the view that a Registered Customer is abusing any promotion, to derive any advantage or gain for themselves or other Registered Customers, including by way of Fraudulent Conduct, we may, at our sole discretion, withhold, deny or cancel any advantage, bonus, Winnings or Prize as we see fit.

7.5. Without limiting clause 12.4, you confirm that you grant Lunar Luxe Lounge an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit, and without further acknowledgement of you as the author, any Content you post or publish as part of a promotion, contest or competition.

7.6. Lunar Luxe Lounge Platform will NOT honor Referrals completed on the RiverSweeps Platform and therefore will NOT reward bonuses associated with it.

8. REDEMPTION OF WINNINGS

8.1. RRedeems.com Terms and Conditions Apply: By opting to redeem your winnings from RiverSweeps, you acknowledge and agree to utilize RRedeems.com by adding your RiverSweeps PIN from the Lunar Luxe Lounge Platform to their website.

8.2. KYC Verification and Privacy Policy on RRedeems.com: Redemption of winnings is contingent upon successful Know Your Customer (KYC) verification and compliance with the Privacy Policy outlined on RRedeems.com.

8.3. Sharing of Information: Lunar Luxe Lounge reserves the right to disclose membership information, RiverSweeps information, and any other relevant business-related information to both the Lunar Luxe Lounge Platform and RRedeems.com Platform, as well as their respective operators. By utilizing the Lunar Luxe Lounge Platform, you explicitly consent to the sharing of this information.

8.4. Non-Transferability of RiverSweeps Accounts: RiverSweeps winnings will only be disbursed to the original owner of the registered RiverSweeps account. Accounts on the RiverSweeps platform are non-transferable.

8.5. Blocking of Winnings Redemption: The Lunar Luxe Lounge Platform retains the right to collaborate with RRedeems.com to block the redemption of winnings. Such actions may be taken for various reasons, including but not limited to technical issues, fraud, or the acquisition of sweepstakes entries without fulfilling the entry requirements.

8.6. Responsibility for Winnings Payout: The Lunar Luxe Lounge Platform is NOT responsible for the payout of any winnings on the RiverSweeps Platform. RRedeems.com assumes full responsibility for the payment of all winnings obtained from the RiverSweeps Platform.

8.7. Redemption/Claim Period for RiverSweeps Winnings: All winnings acquired from RiverSweeps must be redeemed/claimed within 90 days; otherwise, they will no longer be valid.

8.8. Use of Lunar Luxe Lounge Platform for Recreational Purposes: By using the Lunar Luxe Lounge Platform, you acknowledge and agree that it is intended solely for entertainment purposes, and you hold no expectation of winning cash prizes from this platform.

8.9. Eligibility for RiverSweeps Sweepstakes Entries: All entries to RiverSweeps sweepstakes from the Lunar Luxe Lounge Platform must be obtained by playing "Catch The Zerd."

8.10. RRedeems.com's Verification, Rules, Terms and Conditions: You accept and agree that all winnings from the RiverSweeps Platform must be redeemed at RRedeems.com and are subject to their verification, rules, terms and conditions, and any other applicable requirements.

9. VERIFICATION

Verification Checks

9.1. By using the Lunar Luxe Lounge Platform owned and operated by Evarc LLC DBA Lunar Luxe Lounge, you acknowledge and agree that we have the right to conduct various identification, credit, and other verification checks as we deem necessary. These checks may be required under applicable laws, regulations, or by relevant regulatory authorities, or they may serve to prevent financial crime. We reserve the right to perform these checks at any time and for any reason.

9.2. Until all required verification checks are satisfactorily completed:

  1. Certain actions on your membership account may be limited.
  2. We have the authority to restrict your Member Account in any manner that we reasonably consider appropriate, including but not limited to suspending or deactivating your Member Account.

9.3. In accordance with our payment processors and internal anti-financial crime policies, we may conduct additional verification procedures. These procedures may involve requesting and examining copies of the following documents:

  1. Identification documentation, such as a passport, including photo identification.
  2. Proof of address, such as a utility bill.
  3. Documentation regarding the source of your wealth or funds, such as a payslip or bank statement.

9.4. If any required identification, credit, or other verification check cannot be completed to our satisfaction due to your failure to provide the requested documents in the specified format within 30 days of the initial request, we are not obligated to proceed with the verification check. In such cases, we reserve the right, at our sole discretion, to deactivate or restrict your Member Account in any manner we reasonably consider appropriate.

External Verification Checks

9.5. Lunar Luxe Lounge may engage the services of third-party providers to perform external identification and other verification checks on all customers based on the information provided by you from time to time. By using the Lunar Luxe Lounge Platform, you agree and consent to these external verification checks.

9.6. By submitting the verification form on Lunarluxelounge.com and indicating your consent, you expressly agree to the transfer of your personal information and data to RRedeems.com, a site operated by GoldStruck LLC. Please be advised that this data transfer is solely for the purposes of account setup, verification processes, or as specifically stated in the Terms & Conditions of RRedeems.com.

10. RESPONSIBLE SOCIAL GAMING

Policy

10.1. Lunar Luxe Lounge actively supports responsible gaming and encourages its Players to make use of a variety of responsible gaming features so as to better manage their Member Account.

10.2. Lunar Luxe Lounge is committed to providing excellent customer service. As part of that pledge, Lunar Luxe Lounge is committed to supporting responsible gaming. Although Lunar Luxe Lounge will use all reasonable endeavors to enforce its responsible gaming policies, Lunar Luxe Lounge does not accept any responsibility or liability if you nevertheless continue gaming and/or seek to use the Platform with the intention of deliberately avoiding the relevant measures in place and/or Lunar Luxe Lounge is unable to enforce its measures/policies for reasons outside of Lunar Luxe Lounge’ reasonable control.

Take a Break (Time-Out) and Self-Exclusion

10.3. You may, at any time, request a time-out or self-exclusion from our Games or lock your RiverSweeps Account. To view the various options available please contact us at playersupport@lunarluxelounge.com.

Player Protection Policy

10.4. We want to ensure that you enjoy your experience playing our Games in a safe and responsible manner. We have mechanisms in which you can enlist in order to ensure a safer gaming experience.

Support Organization

10.5. Should you wish to access help and support services for people who have been adversely affected by gaming, we advise you to get in touch with the Computer Gaming Addicts Anonymous (CGAA) using the following email address: helpline@cgaa.info.

10.6. Important: Please note that the CGAA is an independent problem gaming support service and is NOT in any way affiliated with Lunar Luxe Lounge. The CGAA does NOT provide customer support or dispute resolution services. Should you wish to discuss any matter or complaint related to your account, you can do so by contacting us through our Player Support.

11. FRAUDULENT CONDUCT

11.1. You will not, directly or indirectly:

  1. Hack into any part of the Games, Contests or either Platform through password mining, phishing, or any other means;
  2. Attempt to modify, reverse engineer, or reverse-assemble any part of the Games, Contests or either Platform;
  3. Knowingly introduce viruses, Trojans, worms, logic bombs, spyware, malware, or other similar material;
  4. Circumvent the structure, presentation or navigational function of any Game or Contest so as to obtain information that Lunar Luxe Lounge has chosen not to make publicly available on either Platform;
  5. Engage in any form of cheating or collusion;
  6. Use either Platform and the systems of Lunar Luxe Lounge to facilitate any type of illegal money transfer (including money laundering proceeds of crime); or
  7. Participate in or take advantage of, or encourage others to participate in or take advantage of schemes, organizations, agreements, or groups designed to share:
    • Special offers or packages emailed to a specific set of players and redeemable by URL; or
    • Identification documents (including, but not limited to, photographs, bills and lease documents) for the purpose of misleading Lunar Luxe Lounge as to a Player’s identity.

11.2. You must not use either Platform for any unlawful or fraudulent activity or prohibited transaction (including Fraudulent Conduct) under the laws of any jurisdiction that applies to you. We monitor all transactions in order to prevent money laundering.

11.3. If Lunar Luxe Lounge suspects that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including money laundering activities or any conduct which violates these Terms and Conditions, your access to the Platform will be deactivated immediately and your Member Account may be suspended. If your Member Account is deactivated or suspended under such circumstances, Lunar Luxe Lounge is under no obligation to reverse any Tokens purchases you have made or to redeem any Entries or Winnings that may be in your Member Account. In addition, Lunar Luxe Lounge may pass any necessary information on to the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institutions. You will cooperate fully with any Lunar Luxe Lounge investigation into such activity.

11.4. If you suspect any unlawful or fraudulent activity or prohibited transaction by another Player, please notify us immediately via the means of communication listed in the Customer Complaints procedure (described in clause 17).

12. INTELLECTUAL PROPERTY

12.1. The computer software, the computer graphics, the Lunar Luxe Lounge Platform and the user interface that we make available to you is owned by, or licensed to, Lunar Luxe Lounge or its associates and protected by copyright laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms and conditions we have established (including these Terms and Conditions) and in accordance with all applicable laws, rules and regulations.

12.2. You acknowledge that RiverSweeps is the proprietor or authorized licensee of all intellectual property in relation to any Content related to the RiverSweeps Platform. You acknowledge that Lunar Luxe Lounge is the proprietor or authorized licensee of most intellectual property in relation to any Content related to the Lunar Luxe Lounge Platform. Lunar Luxe Lounge is the Proprietor of the Lunar Luxe Lounge Logo, Lunar Luxe Lounge Mascot, Lunar Luxe Lounge Game Characters such as Zerd, and other artwork related to the Lunar Luxe Lounge Theme.

12.3. Your use of the Games or Contests, and either Platforms does not provide you with any intellectual property rights in the Content, Contests, Games or Platform.

12.4. You grant us, and represent and warrant that you have the right to grant us, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit, any information, images, videos, comments, messages, music or profiles you publish or upload to any website or social media page controlled and operated by Lunar Luxe Lounge.

12.5. You must not reproduce or modify the Content in any way, including by removing any copyright or trademark notice.

12.6. All trademarks and logos displayed in the Games, Contests and Platforms are the property of their respective owners and are protected by applicable trademark and copyright laws.

13. THIRD-PARTY WEBSITES, LINKS OR GAMES

Third-Party Websites

13.1. You acknowledge and agree that Lunar Luxe Lounge:

  1. is not responsible for Third Party Websites; and
  2. makes no guarantee as to the content, functionality, or accuracy of any Third-Party Website.

13.2. You further acknowledge that some Third-Party Websites may be fraudulent in nature, offering Tokens or Entries which the operators of those websites are not authorized to provide, in an effort to induce you to reveal personal information (including passwords, account information and credit card details). You agree that Lunar Luxe Lounge is not responsible for any actions you take at the request or direction of these, or any other Third-Party Websites.

13.3. Third Party Websites are subject to the terms and conditions outlined by that third party.

Links

13.4. Any links to Third Party Websites do not:

  1. indicate a relationship between Lunar Luxe Lounge and the third party; or
  2. indicate any endorsement or sponsorship by Lunar Luxe Lounge of the Third Party Website, or the goods or services it provides, unless specifically indicated by Lunar Luxe Lounge.

13.5. Where a website controlled and operated by Lunar Luxe Lounge contains links to various social networking sites, such as Facebook® and Twitter®, you acknowledge and agree that:

  1. any comments or content that you post on such social networking sites are subject to the terms and conditions of that particular social networking site;
  2. you will not post any comments that are false, misleading or deceptive or defamatory to us, our employees, agents, officers or other players; and
  3. we are not responsible or liable for any comments or content that you or others post on social networking sites.

Games

13.6. Games displaying the “RiverSweeps” logo (a RiverSweeps Game), are solely and exclusively owned by Riverslots, including all intellectual property rights in or to the online gaming software relating to such RiverSweeps Game.

13.7. Games displaying the “Lunar Luxe Lounge” logo or containing the Lunar Luxe Lounge’ Mascot “Louie the Lucky” are solely and exclusively owned by Lunar Luxe Lounge, including all intellectual property rights in or to the online software relating to such Lunar Luxe Lounge Games.

No warranties

14.1. The Platforms are provided on an “as is” basis and to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, odds of winning, fitness for purpose, completeness or accuracy of the Platforms (including the Games, Contests and Content).

Malfunctions

14.2. Lunar Luxe Lounge is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to Game play, nor attempts by you to Participate by methods, means or ways not intended by us.

14.3. Lunar Luxe Lounge accepts no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with any Platform or its Content including, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of a Platform or its Content or any errors or omissions in Content.

14.4. In the event of a Platform system malfunction all Game play or Contest Play on that Platform is void.

14.5. In the event a Game or Contest is started but fails to conclude because of a failure of the system, Lunar Luxe Lounge will use commercially reasonable efforts to reinstate the amount of Tokens or Entries played (whichever applicable) in the Game to you by crediting it to your Member Account. Lunar Luxe Lounge reserves the right to alter Player balances and account details accordingly.

14.6. Lunar Luxe Lounge reserves the right to remove any part of the Games or Contests from the Platform at any time. Any part of the Games that indicate incorrect behavior affecting Winnings redemption, game data, Token balances, RiverSweeps Entries balances or other balances, that may be due to misconfiguration or a bug, will be cancelled and removed from the Platform. Player balances and account details may be altered by Lunar Luxe Lounge in such cases in order to correct any mistake.

Change

14.7. Lunar Luxe Lounge reserves the right to suspend, modify, remove or add Content to the Platforms at its sole discretion with immediate effect and without notice to you. We will not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Platform (including any Game thereon) and you will have no claims against Lunar Luxe Lounge in such regard.

Service Suspension

14.8. We may temporarily suspend the whole or any part of either Platform for any reason at our sole discretion. We may, but will not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore that Platform, as soon as is reasonably practicable, after such temporary suspension.

VIRUSES

15.1. Although we take all reasonable measures to ensure that the Platforms are free from viruses, we cannot and do not guarantee that the Platforms are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.

PRIVACY POLICY

16.1. Lunar Luxe Lounge is committed to protecting and respecting your privacy and complying with all applicable data protection and privacy laws.

16.2. Our Privacy Policy is inseparably linked to these Terms and Conditions and its acceptance is a prerequisite to account registration.

16.3. You consent to receive marketing communications from Lunar Luxe Lounge in respect of its offerings by way of email, post, SMS and telephone notifications, any of which you may unsubscribe from at any time by contacting Player Support via our live chat on the Lunar Luxe Lounge Website or by emailing playersupport@lunarluxelounge.com.

17. USE OF LIVE CHAT SERVICES

17.1. We may provide you with a Live Chat service to talk to our Player Support representatives or to talk to other Players. This may include use of our Facebook® wall. It is your responsibility to use these services only for their intended purposes. You are not permitted to use our Live Chat services for illegal purposes.

17.2. Be careful what you post on any Live Chat service. We may review and moderate chats and keep a log and record of statements. Your use of the Live Chat service should be for recreational and social purposes only.

17.3. Spamming on Live Chat is prohibited. You are prohibited from intimidating, harassing, or abusing other Players or Lunar Luxe Lounge employees and representatives.

17.4. You will not use any Live Chat service to engage in any form of harassment or offensive behavior, including but not limited to threatening, derogatory, abusive, or defamatory statements, or racist, sexually explicit, pornographic, obscene, or offensive language.

17.5. You will not use any Live Chat service to infringe the privacy rights, property rights, or any other rights of any person.

17.6. You will not submit any kind of material or information on any Live Chat service that is fraudulent or otherwise unlawful or violates any law.

17.7. You will not use any Live Chat service to distribute, promote, or otherwise publish any material containing any solicitation for funds, advertising, or solicitation for goods or services of other forums.

17.8. You will not use any Live Chat service to distribute, promote, or otherwise publish any kind of malicious code or do anything else that might cause harm to the Platform or to other Players' systems in any way.

17.9. We reserve the right to monitor anything and everything submitted by you to any Live Chat service to ensure that it conforms to content guidelines that are monitored by us and subject to change from time to time.

17.10. If you breach any of the provisions relating to a Live Chat service, we may ban you from using that Live Chat service or all Live Chat services and/or suspend or deactivate your Member Account. If we deactivate your Member Account, we reserve the right to cancel or refuse to redeem any Winnings.

17.11. We reserve the right to remove any Live Chat service from the Platforms if abused.

17.12. We will not be liable if damage arises out of the Live Chat service.

17.13. You agree to indemnify us against any damage arising out of your illegal, unlawful, or inappropriate conduct or arising out of violation of the provisions in clause 17 or any other rules on the Platform applying to the Live Chat service.

17.14. You will not collude in any way through the Live Chat service. Players are required immediately to report any suspicious behavior to Player Support.

17.15. We reserve the right to report any suspicious behavior or chats on the Live Chat service to the proper authorities.

18. COMPLAINTS AND CUSTOMER SUPPORT

18.1.a. If you are in need of support relating to the Catch the Zerd skill game, other Lunar Luxe Lounge Platform games and contests or Lunar Luxe Lounge' Website, please message our Player Support Department via the live chat or by emailing playersupport@lunarluxelounge.com.

18.1.b. If you have any technical issues with the RiverSweeps Platform, please contact RiverSweeps support team by filling out their form: https://river777.com/user-support.php

18.2. TO PROTECT YOUR PRIVACY, ALL EMAIL COMMUNICATIONS BETWEEN YOU AND LUNAR LUXE LOUNGE SHOULD BE CARRIED OUT USING THE EMAIL ADDRESS THAT YOU HAVE REGISTERED AGAINST YOUR MEMBER ACCOUNT HELD WITH LUNAR LUXE LOUNGE. FAILURE TO DO SO MAY RESULT IN OUR RESPONSE BEING DELAYED.

The following information must be included in any written communication with Lunar Luxe Lounge (including a complaint):

  1. your email address;
  2. your first and last name, as registered on your Member Account;
  3. a detailed explanation of the complaint/claim; and
  4. any specific dates and times associated with the complaint/claim (if applicable).
  5. RiverSweeps Account PIN

18.4. Failure to submit a written communication with the information outlined above may result in a delay in our ability to identify and respond to your complaint/claim in a timely manner. The Lunar Luxe Lounge Player Support Team (PST) will inquire into official complaints immediately. The PST will endeavor to respond to official complaints within 10 calendar days of lodging the complaint.

18.5. In some circumstances, the PST will require up to 20 days to respond to a complaint. In this case, the player will be informed of the delay within 10 days of lodging the complaint.

18.6. After completing our internal complaints process, if the player feels the complaint was not resolved to their satisfaction, the player may choose to request an external examination of the handling of their complaint by engaging the RiverSweeps Platform. You agree to wait up to 8 months for a response from the RiverSweeps platform from the date you put a complaint into the form found at: https://river777.com/user-support.php.

18.7. After contacting RiverSweeps Platform with your complaint, if an unsatisfactory response is still given or there is a failure to receive a response after 8 months, you may initiate Dispute Resolution as referred to in clause 22.

19. DEACTIVATION/SUSPENSION OF ACCOUNT

19.1. Lunar Luxe Lounge reserves the right to deactivate or suspend your Member Account for any reason whatsoever at any time without notifying you.

19.2. Without limiting clause 19.1, we reserve the right, at our sole discretion, to deactivate or suspend your Member Account (notwithstanding any other provision contained in these Terms and Conditions) where we have reason to believe that you have engaged or are likely to engage in any of the following activities:

  1. you breached, or assisted another party to breach, any provision of these Terms and Conditions or the Sweeps Rules, or we have a reasonable ground to suspect such breach;
  2. you have more than one Member Account, including any Inactive Account, on any Platform;
  3. the name registered on your Member Account does not match the name on (i) your Payment Medium used to make purchases of Tokens;
  4. your communication with us consists of harassment or offensive behavior, including (but not limited to) threatening, derogatory, abusive or defamatory statements, or racist, sexually explicit, pornographic, obscene or offensive language;
  5. your Member Account is deemed to be an Inactive Account;
  6. you become bankrupt;
  7. you provide incorrect or misleading information;
  8. your identity or source of wealth or source of funds (if requested) cannot be verified;
  9. you attempt to use your Member Account through a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your citizenship, location or place of residence, or by playing Games or Contests using the Platforms through a third party or on behalf of a third party;
  10. you are not over 21 years of age or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence;
  11. you are located in a jurisdiction where Participation is illegal;
  12. you have allowed or permitted (whether intentionally or unintentionally) someone else to Participate using your Member Account;
  13. you have played in tandem with other Player(s) as part of a club, group, etc., or played the Games in a coordinated manner with other Player(s) involving the same (or materially the same) selections;
  14. without limiting clause 6.13, where Lunar Luxe Lounge has received a “charge back”, claim or dispute and/or a “return” notification via your Payment Medium;
  15. you have failed our due diligence procedures, or are found to be colluding, cheating, money laundering or undertaking any kind of fraudulent activity; or
  16. it is determined by Lunar Luxe Lounge that you have employed or made use of a system (including machines, computers, software or other automated systems such as bots) which give you an unfair advantage; or
  17. you do not meet the criteria set out in our Customer Acceptance Policy.

19.3. If Lunar Luxe Lounge deactivates or suspends your Member Account for any of the reasons referred to in clause 19.2 above, you will be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by Lunar Luxe Lounge (together “Claims”) arising therefrom and you will indemnify and hold Lunar Luxe Lounge harmless on demand for such Claims.

19.4. If we have reasonable grounds to believe that you have participated in any of the activities set out in clause 19.2 above then we reserve the right to withhold all or part of the balance and/or recover from your Member Account any Winnings, Tokens or Entries that are attributable to any of the activities contemplated in clause 19.2. In such circumstances, your details may be passed on to any applicable regulatory authority, regulatory body or any other relevant external third parties.

19.5. If your Member Account is suspended and this leads to the withholding of Winnings, Tokens or Entries, a documented copy of the decision may be sent to the RiverSweeps Platform, as appropriate. It will not be possible for you to unlock your Member Account during any suspension period.

19.6. If your Member Account is confirmed to have been deactivated due to fraudulent or illegal activity by you, the redeemed value of any Winnings allocated or credited to your Member Account may be forfeited.

19.7. If your Member Account is deactivated as a result of closure of either of the Platforms or similar event, we will make commercially reasonable efforts to enable redemption of any existing Winnings associated with your Member Account, but all of your rights to use, enjoy or benefit from the Tokens and Entries will be terminated.

19.8. The rights set out in clause 19 are without prejudice to any other rights that we may have against you under these Terms and Conditions or otherwise.

20. INDEMNITY AND LIMITATION OF LIABILITY

Indemnity

20.1. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS US, OUR DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AGENTS AND AFFILIATES, OUR ULTIMATE PARENT AND PARENT COMPANIES AND ANY OF OUR SUBSIDIARIES AGAINST ANY AND ALL COSTS, EXPENSES, LIABILITIES AND DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE OR OTHER) ARISING FROM ANY PARTICIPATION BY YOU, INCLUDING WITHOUT LIMITATION:

  1. ACCESSING OR USING THE LUNAR LUXE LOUNGE PLATFORM;
  2. RE-USE OF ANY CONTENT AT, OR OBTAINED FROM, THE PLATFORM OR ANY OTHER SOURCE WHATSOEVER;
  3. FACILITATING OR MAKING A PAYMENT INTO YOUR MEMBER ACCOUNT;
  4. PLAYING THE GAMES THROUGH ANY DELIVERY MECHANISM OFFERED; AND
  5. ACCEPTANCE AND USE OF ANY PRIZE OR WINNINGS.

Limitation of Liability

20.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WHATEVER WILL WE OR OUR AFFILIATES, SUBSIDIARIES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS AND SUPPLIERS, BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY OTHER ENTITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, UNDER ANY LEGAL THEORY, WHETHER CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING ANY LOST PROFITS AND LOST BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, LOST REVENUE, INCOME, GOODWILL, USE OF DATA OR OTHER INTANGIBLE LOSSES, IN EACH CASE THAT RESULT FROM OR RELATE IN ANY MANNER TO YOUR PARTICIPATION OR ANY OTHER ACT OR OMISSION BY US.

20.3. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL WE, OUR AFFILIATES, SUBSIDIARIES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS OR SUPPLIERS, BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID US ANY AMOUNTS IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO STOP USING THE PLATFORM AND TO CLOSE YOUR MEMBER ACCOUNT.

20.4. YOU RECOGNIZE AND AGREE THAT THE WARRANTY DISCLAIMERS IN CLAUSES 14 AND 15, AND THE INDEMNITIES AND LIMITATIONS OF LIABILITY IN CLAUSE 20, ARE MATERIAL AND BARGAINED-FOR BASES OF THESE TERMS AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT AND REFLECTED IN THE DECISION BY YOU TO ENTER INTO THESE TERMS AND CONDITIONS. Depending on where you reside and use the Platform, some of the limitations contained in clause 20 may not be permissible. In such case, they will not apply to you, solely to the extent so prohibited.

Negligence and Willful Misconduct

20.5. NOTHING IN THESE TERMS AND CONDITIONS WILL OPERATE SO AS TO EXCLUDE ANY LIABILITY OF LUNAR LUXE LOUNGE FOR DEATH OR PERSONAL PHYSICAL INJURY THAT IS DIRECTLY AND PROXIMATELY CAUSED BY LUNAR LUXE LOUNGE’ NEGLIGENCE OR WILFUL MISCONDUCT.

Survival of Obligations

20.6. CLAUSE 20 SURVIVES THE TERMINATION OF THESE TERMS AND CONDITIONS FOR ANY REASON.

21. LUNAR LUXE LOUNGE NOT A FINANCIAL INSTITUTION

Interest

21.1. You will not receive any interest on outstanding Winnings or payouts, and you will not treat Lunar Luxe Lounge as a financial institution.

No legal or tax advice

21.2. Lunar Luxe Lounge does not provide advice regarding tax and/or legal matters. Players who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.

21.3. Players assume sole responsibility for any tax liability applicable to any transaction or gain associated with Lunar Luxe Lounge or their affiliates. Lunar Luxe Lounge are NOT liable for ensuring or facilitating tax compliance by players.

22. DISPUTE RESOLUTION AND AGREEMENT TO ARBITRATE

PLEASE READ THIS CLAUSE 22 CAREFULLY AS IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS ON AN INDIVIDUAL BASIS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM LUNAR LUXE LOUNGE. This clause 22 will be construed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in these Terms and Conditions.

22.1.By agreeing to these Terms and Conditions, you agree that any and all past, present and future disputes, claims or causes of action between you and Lunar Luxe Lounge or Evarc LLC, which arise out of, or are related to, these Terms and Conditions, the formation of these Terms and Conditions, the validity or scope of this clause 22, your Participation or other access to or use of the Platform, or any other dispute between you and Lunar Luxe Lounge or Evarc LLC, and whether arising prior to or after your agreement to this clause 22 (Dispute Resolution and Agreement to Arbitrate) (collectively, Disputes), will be governed by the procedure set out below.

Complaint Resolution

22.2. We want to address any concerns you may have without needing a formal legal case.

22.3. Before filing a claim against Lunar Luxe Lounge, you agree to try to resolve any complaint in accordance with clause 18. If your complaint is not resolved after exhausting the internal complaints process outlined in clause 18, you may initiate Dispute resolution as set out in this clause 22.

22.4. Lunar Luxe Lounge agrees that it will take all reasonable efforts to contact you and resolve any claim it may possess informally prior to taking any formal action.

Arbitration

22.5. We Both Agree to Arbitrate. By agreeing to these Terms and Conditions, both you and Lunar Luxe Lounge agree to resolve any Disputes through final and binding arbitration.

22.6. Opt-out of Agreement to Arbitrate. You may decline this agreement to arbitrate by contacting Player Support within 30 days of first accepting these Terms and Conditions.

Your email must include your first and last name and a statement that you decline this arbitration clause. By opting out of this clause, you will not be precluded from using the Platform, but neither you nor Lunar Luxe Lounge will be able to invoke the mutual agreement to arbitrate to resolve Disputes. Whether to agree to arbitration is an important decision. It is your decision to make and you ARE NOT REQUIRED TO rely solely on the information provided in these Terms and Conditions. You should take reasonable steps to conduct further research and, if you wish, to consult with counsel of your choice.

Arbitration Procedures and Fees

22.7. You and Lunar Luxe Lounge agree that:

  1. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes, or successor rules, which are in effect at the time arbitration is sought (the AAA Rules). Those rules are available at www.adr.org;
  2. Arbitration will proceed on an individual basis;
  3. Arbitration will be handled by a sole arbitrator in accordance with the AAA Rules;
  4. The AAA rules will govern payment of all arbitration fees; and
  5. Except as otherwise may be required by the AAA Rules, the arbitration will be held in Richmond, Virginia, or, at your election, conducted via telephone or other remote electronic means.

Arbitration to Proceed Individually

22.8. You and Lunar Luxe Lounge agree that the arbitration of a Dispute will proceed on an individual basis and neither you nor Lunar Luxe Lounge may bring a claim as a Collective Action.

22.9. Without limiting the generality of clause 22.8, and as an example only, a claim to resolve a Dispute against Lunar Luxe Lounge will be deemed a Collective Action if:

  1. Two or more similar claims for arbitration are filed concurrently by or on behalf of one or more person; and
  2. Counsel for the two or more persons is the same, or share fees, or coordinate in any way across the arbitrations.

22.10. For the purposes of clause 22.9, the term ‘concurrently’ means that both arbitrations are pending (filed but not resolved) at the same time.

Waiver of Class Action and Collective Action

22.11. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WHETHER THE DISPUTE IS HEARD IN ARBITRATION OR IN COURT, NEITHER YOU NOR LUNAR LUXE LOUNGE WILL BE ENTITLED TO CONSOLIDATE, JOIN OR COORDINATE DISPUTES WITH OR INVOLVING OTHER INDIVIDUALS OR ENTITIES, OR PARTICIPATE IN ANY COLLECTIVE ACTION (AS DEFINED ABOVE) OR ARBITRATE OR LITIGATE ANY DISPUTE IN A REPRESENTATIVE CAPACITY, INCLUDING AS A REPRESENTATIVE MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. IN CONNECTION WITH ANY DISPUTE (AS DEFINED ABOVE), ALL SUCH RIGHTS ARE EXPRESSLY AND UNCONDITIONALLY WAIVED. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS AND CONDITIONS, IN THE EVENT ALL OR ANY PORTION OF CLAUSES 22.8 OR 22.11 ARE FOUND TO BE INVALID OR LESS THAN FULLY ENFORCEABLE, THEN THE ENTIRETY OF THIS CLAUSE 22 MAY BE DEEMED VOID AND AS HAVING NO EFFECT UPON EITHER YOUR OR OUR ELECTION.

23. OTHER

Entire Agreement

23.1. These Terms and Conditions constitute the entire agreement between you and us with respect to your Participation and, save in the case of fraud, supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to your Participation.

Amendments

23.2. Lunar Luxe Lounge reserves the right to amend these Terms and Conditions, or to implement or amend any procedures, at any time. Any amendments will be published on the Platform and such changes will be binding and effective immediately.

23.3. Whenever we amend these Terms and Conditions in a way that would limit your current rights or which may be to your detriment, we will notify you upon your next visit to the Lunar Luxe Lounge Platform and you will be required to re-confirm your acceptance prior to playing any Games or Contests on either Platform. If you do not agree to the amended Terms and Conditions, you must stop using the Platforms.

Tax

23.4. You are solely responsible for any taxes which apply to any Winnings that you collect from your Participation.

Force Majeure

23.5. Lunar Luxe Lounge will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions that is caused by events outside of our reasonable control.

No agency

23.6. Nothing in these Terms and Conditions will be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.

Severability

23.7. If any of the Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will, to that extent, be severed from these Terms and Conditions. All remaining terms, conditions and provisions will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable will be amended in a manner consistent with the applicable law to reflect, as closely as possible, Lunar Luxe Lounge’ original intent.

Explanation of Terms and Conditions

23.8. We consider these Terms and Conditions to be open and fair. If you need any explanation regarding these Terms and Conditions or any other part of our Platform contact Player Support via email at playersupport@lunarluxelounge.com.

23.9. The Terms and Conditions prevail over any communication via email or chat.

23.10. All correspondence between you and us may be recorded.

Assignment

23.11. These Terms and Conditions are personal to you, and are not assignable, transferable or sub-licensable by you except with our prior written consent. We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.

Business Transfers

23.12. In the event of a change of control, merger, acquisition, or sale of assets of the Lunar Luxe Lounge, your Member Account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via email or via our Platform explaining your options with regard to the transfer of your Member Account.

Language

23.13. These Terms and Conditions may be published in several languages for information purposes and ease of access by players but will all reflect the same principles. It is only the English version that is the legal basis of the relationship between you and us and in case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version will prevail.

Applicable Law and Jurisdiction

23.14. These Terms and Conditions will be governed, and interpreted in accordance with, the laws of Virginia, without regard for its choice of conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded.

23.15. You acknowledge that, unless stated otherwise, the Sweepstakes Games are operated from Hungary and your Participation takes place in Hungary. Any contractual relationship between you and RiverSweeps will be deemed to have been entered into and performed in Hungary.

23.16. Subject to clause 22, the parties agree that any dispute, controversy, or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or invalidity of these Terms and Conditions, will be submitted exclusively to the courts in Virginia, and you and we consent to the venue and personal jurisdiction of those courts. Notwithstanding the foregoing, any motion to compel arbitration or to enforce an arbitral award issued hereunder may be brought before any court of competent jurisdiction.

24. MEMBERSHIP BENEFITS

24.1. All membership benefits are subject to change. We reserve the right to remove or amend any benefits at any time.

24.2 Membership benefits, prizes and rewards may differ depending on the membership tier or class the user/player is part of.

25. ANTI-MONEY LAUNDERING POLICY FOR LUNARLUXELOUNGE.COM

25.1. Purpose: The purpose of this policy is to prevent lunarluxelounge.com, owned and operated by Evarc LLC DBA Lunar Luxe Lounge, from being used for money laundering activities and to comply with the Bank Secrecy Act (BSA) and the USA PATRIOT Act.

25.2. Scope: This policy applies to all customers and transactions on lunarluxelounge.com.

25.3. Customer Identification and Verification: All customers are required to provide their personal information, including their full name, address, and government-issued ID, when opening an account on lunarluxelounge.com. This information will be verified on lunarluxelounge.com manually by Evarc LLC DBA Lunar Luxe Lounge. Customers may also be required to provide additional information or documentation if there is a suspicion of money laundering.

25.4. Suspicious Activity Reporting: lunarluxelounge.com will monitor all transactions for suspicious activity and file Suspicious Activity Reports (SARs) to the Financial Crimes Enforcement Network (FinCEN) as required by the BSA. Suspicious activity may include, but is not limited to, large or frequent transactions, unusual patterns of activity, or attempts to structure transactions to avoid reporting requirements.

25.5. Record Keeping: lunarluxelounge.com will maintain records of all customer information and transactions for a minimum of 5 years. These records will be made available to regulatory authorities upon request.

25.6. Employee Training: All employees of lunarluxelounge.com will be trained on this policy and on the detection of money laundering activities.

25.7. Compliance: lunarluxelounge.com will comply with all applicable laws and regulations related to anti-money laundering, including the Financial Crimes Enforcement Network (FinCEN), BSA and the USA PATRIOT Act.

25.8. Review and Update: This policy will be reviewed and updated periodically to ensure compliance with current laws and regulations and to address any new threats or vulnerabilities.

26. CHARGE BACKS AND DISPUTES

26.1. Chargebacks and Disputes

Members shall be solely responsible for all payments and debit/credit card charges made on their personal Membership account. A fee of One Hundred Dollars per Chargeback issued will be made responsible for the person who is the member of the Lunar Luxe Lounge platform account. By accepting these Terms and Conditions, members of Lunar Luxe Lounge are hereby waiving their ability to dispute a charge made on their account and will be fully responsible for all money owed due to any dispute, including the $100 fee. This includes the original charge and the fee imposed on the account.

26.2. Waiver of Arbitration for EVARC LLC as Plaintiff

Members hereby waive arbitration when Evarc LLC is filing a claim against its Members or users of its platform. Users and Members of the Lunar Luxe Lounge Platform agree that Richmond, Virginia has jurisdiction and standing to hear cases whose Plaintiff is Evarc LLC. This can be relating to any damages or repayment of losses and fees imposed deriving from any chargeback, bank dispute on any transaction or group of transactions. Interest will apply from the first email attempt to collect the money owed.

Final Decision

In the event of a discrepancy between the result showing on a user's device and the RiverSweeps software, the result showing on the River-Pay software used by Lunar Luxe Lounge will be the official and governing result. In the event of a discrepancy of a Contest result, Lunar Luxe Lounge will use its discretion to reasonably decide and make a decision that will be the official and governing result.

27. OPERATION: TOKEN SHIELD

27.1. For information regarding Operation: Token Shield, please refer to the Operation: Token Shield Terms & Conditions.